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Our Safety  plan is put in place in order to keep our clients, ourselves and our community safe. Our regulatory boards have worked hard to provide us with our guidelines and protocols. We are legally obliged to follow these protocols put together by the College of Massage Therapy of BC and the Provincial Health Officer.


It is important to note that due to the nature of massage therapy, it is NOT possible to physically distance during your treatment. Therefore we can not completely eliminate all risks. The safety protocols and the pre-screening process are designed to keep the risk of transmission as low as possible. 


Please feel free to read this entire Restart Plan as there are important details you will need to know in order to prepare for your next treatment.




  • Please be sure to complete our pre-screening survey 36 hours prior to your appointment.

  • Please wait outside until your practitioner is ready for you. We will OPEN the door once we are ready.

  • Please bring your own clean medical mask if available. We will also have disposable masks available. Please wear a mask during your appointment (we will be doing the same). 

  • Please wash your hands upon arrival and follow the hand washing protocols posted in the washroom.

  • Bring your own water bottle.

  • Please reschedule your appointment if you or anyone in your household has any symptoms.

  • As health providers, we have a fundamental duty of care towards our patients and the public. At Cumberland Village Wellness all of our Registered Massage Therapists are fully vaccinated.

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